Privacy Statement

Brilliant Work, located at Weverstraat 111, 6862 DM, Oosterbeek, is responsible for the processing of personal data as outlined in this privacy statement.

Contact details:

www.brilliantwork.nl, Weverstraat 111, 6862 DM, Oosterbeek 0262130704

Lizanne Jakobs is the Data Protection Officer for Brilliant Work. She can be reached at lizanne@brilliantwork.nl

Personal data we process

Brilliant Work processes your personal data because you use our services and/or because you provide this data to us yourself. This can be via telephone or email, or for example, when you have given your business card to one of our employees. We do not buy or sell address files.

The personal data we process are those data that appear on a business card, such as company name, name of contact person, position, email address, phone number, and company website.

If you are also a client of ours, we naturally also collect data needed to send the invoice (such as your Chamber of Commerce number and the IBAN of the account you use for business payments). In addition, we keep email correspondence, meeting notes, and documents that you have provided to us or we have provided to you, all in relation to the assignment we are performing for you.

We use this data to collect your payment, send you our newsletter, call or email you if necessary to perform our services, inform you of changes to our services and products, or to deliver services (it’s helpful if we arrive at the right address!)

We only share this data with parties we are legally obliged to, such as the tax authorities for all our clients, or organisations from which our clients receive subsidies, such as the RVO or Oost NL, and only where this is necessary for the subsidy application or subsequent verification by the authorities.

In addition, we naturally use CRM systems and online accounting systems to process and bill your data. These are reputable, large organisations that operate in line with the GDPR (General Data Protection Regulation).

We keep personal data for a maximum of four years, unless you have been a customer of ours. In that case, we keep them for seven years.

View, modify, or delete data

You have the right to view, correct, or delete your personal data. Additionally, you have the right to withdraw any consent you may have given for data processing or to object to Brilliant Work processing your personal data. You also have the right to data portability, meaning you can request us to send the personal data we hold on you in a computer file to you or another organisation you’ve specified.

You may send a request to access, correct, delete, or transfer your personal data, or to revoke your consent or object to the processing of your personal data, to info@brilliantwork.nl

To ensure that the request for inspection is made by you, we ask you to send a copy of your ID with the request. On this copy, please black out your passport photo, MRZ (machine readable zone – the strip of numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Brilliant Work would also like to remind you that you have the possibility to file a complaint with the national regulator, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data.

Brilliant Work takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure, and unauthorised modification. If you feel that your data is not well protected or there are indications of misuse, please contact our customer service or via info@brilliantwork.nl

– To deliver goods and services to you

Brilliant Work does not sell your data to third parties and will only provide it to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we enter into a processor agreement to ensure the same level of security and confidentiality of your data. Brilliant Work remains responsible for this processing.

Cookies

On our website, general visit data is tracked, including the IP address of your computer and the time of retrieval, as well as data sent by your browser. This data is used for analysis of visit and click behaviour on the website. We use this information to improve the functioning of the website. This data is anonymised as much as possible and is not provided to third parties.

Google Analytics

Brilliant Work uses Google Analytics to track how users use the website. The information thus obtained, including the address of your computer (IP address), is transmitted to and stored by Google on servers in the United States. Please read Google’s privacy policy for more information. Google uses this information to track how our website is used, to provide reports on our website, and to provide its advertisers with information on the effectiveness of their campaigns. Google may provide this information to third parties if Google is legally required to do so, or to the extent that these third parties process the information on Google’s behalf. Brilliant Work has no influence on this. Brilliant Work has not given Google permission to use Analytics information obtained through us for other Google services.

Leadinfo:

We use the lead generation service of Leadinfo B.V., Rotterdam, the Netherlands. The tool recognises company visits to our website based on IP addresses and shows us publicly available information, such as company names or addresses. In addition, Leadinfo places two first-party cookies to evaluate user behaviour on our website, and the tool processes domains from form entries (e.g., “Leadinfo.com”) to correlate IP addresses with companies and improve services. More information is available at www.leadinfo.com. On this page: https://www.leadinfo.com/en/opt-out you have an opt-out option. If you opt out, your information will no longer be recorded by Leadinfo.